General Practitioner - all you need to know

Find out more about how Cyber Clinic helps you connect your patients with convenient mental healthcare that works for them.

COOPERATION

How Health Providers work with Cyber Clinic

As health providers, you want to connect your patients with the best possible mental health services available to them. Unfortunately, in the past, patients are restricted by what services they have nearby and have time to access. With Cyber Clinic, we are bringing the best specialist services to them.

We provide clients with an innovative referral process, making it easier to reach out to their GP for quality healthcare while taking the strain off practitioners with easy to use Mental Health Plan templates. All our Therapists are APHRA registered and vetted internally against our clinical governance guidelines. Patients are also encouraged to provide ongoing feedback after each session to help tailor their health care outcomes.

We are empowering your patients to take charge of their mental health and live fuller, happier lives. We encourage each client to find the right help for them, matching them with specialist care using an AI-driven algorithm that creates a selection of the best available therapist according to their specialties. Refer to Cyber Clinic to make sure that your patients get the right help they need.

ONLINE THERAPY

How online therapy is improving client outcomes

Telehealth and video conferencing have been the saviour in recent times. With a world torn apart by a pandemic, remote connections have been what has held relationships, both social and business, together. Cyber Clinic provides therapeutic solutions to Australians located in metropolitan, remote and hard to reach places by offering easy online access to quality Psychology services.

With Cyber Clinic

Finding the right help for patients can be a struggle, usually, the only options are generic mental health clinics within travelling distance of the patient's home or office. Finding help specific to their needs requires research. Cyber Clinic does this for you, offering valuable insight into each psychologist that is matched with the user based on their skill areas and expertise.

Without Cyber Clinic

Face to face consultations have restricted clients in the past, meaning those living in rural areas have had to travel long distances to find the specialist help they need. Even those in bigger cities can find it difficult navigating clinic wait times and practitioner shortages. Online consultations mean that everyone has access to mental health services, no matter where they live or how busy their lives are.

YOUR STEPS

How to refer a patient?

Referring patients to Cyber Clinic is simple and easy, just follow these steps.

Advise

All your patient needs to get started with us is a mobile phone to download the Cyber Clinic app. It is important to remind your patient that we are a Telehealth Psychology Clinic, and all appointments will be carried out through our app.

Referral

Simply send us your patient’s Referral Letter and Mental Health Treatment Plan via email support@cyberclinic.com.au or FAX : +61 3 8676 1929 and we will take it from there. We will follow up with you once your referral is received. Please make sure to stipulate the patients' concerns and the number of sessions required on the MHTP.

Address your referral to:
Cyber Clinic
Level 2 488 BOURKE STREET,
Melbourne Victoria 3000

WHO WE WORK WITH

Our Partners

Cyber Clinic is proud to work with clinics and organisations across Australia that are doing incredible work in the Mental Health space.

FAQ

General Practitioner FAQ

Want to know more about Cyber Clinic? We’ve answered the most commonly asked questions to make referring online therapy easy.

What type of Patients can I refer?

Via mobile phone or Ipad only, not a PC or laptop.

  • Male or Female between the ages of Ages 6+ to 80
  • Private Patients
  • Medicare rebated patients using a current Mental Health Care Plan or Chronic Disease Management Plan.
  • NDIS Self-Managed and Plan Managed Clients
  • Corporate (EAP)

*Please note: No bulk Billing Patients

Important Information:

If your patient is in acute crisis, which presents a risk to the patient (ie: high risk) or others, please contact your local Emergency Department.

Yes, we do!

It is a relatable component from Medicare that your patient receives.

We are not a Bulk Billing clinic.

  • GP’s, please email or Fax Two documents “Referral” and “Mental Health Treatment Plan”
  • Please stipulate the patients concerns and the NUMBER of sessions required on the MHCP
  • Address your referral to: Cyber Clinic Level 2 488 BOURKE STREET, Melbourne Victoria 3000
    Ph: 1300 112 115
  • Send to Email support@cyberclinic.com.au

They can call 1300 112 115 , we provide service Australia Wide.

Via mobile phone or Ipad only, not a PC or laptop.

  • iPhone 5 or newer & iOS update 10 or newer
  • Android update 6 or newer
  • Must be connected to 4G data or Wifi
OPINIONS

Practitioners about Cyber Clinic

Hear from our partners about their experiences with Cyber Clinic.

Review date: 12.03.21

Cyber Clinic allows access to an online, experienced Psychologist in Australia, when you want, where you want. Geography, commutes and wait times, are no longer a barrier for people to receive the professional support and therapeutic intervention that they deserve.

Ross Leembruggen PSYCHOLOGIST

Review date: 20.04.21

Cyber clinic is a fantastic platform for reaching clients in need and giving me the flexibility to practice effective psychology remotely. The staff have been extremely helping around using the platform effectively. The performance metrics have been very helpful in giving me a visual insight to the client needs. I highly recommend using Cyber Clinic for Psychologists wishing to expand their telehealth skills and reaching more people in need.

Sarah Van Der Pluym PSYCHOLOGIST

Review date: 14.02.20

Telehealth is a convenient way for many clients to receive health services. I have found Cyber Clinic to be an excellent platform for me to deliver mental health services. It reliably allows my clients and me to focus on our therapy together, without any distraction or disruption from the technology. Cyber Clinic simply does what it is supposed to do and does it well.

Tony Florio Clinical Psychologist

Review date: 26.06.20

The staff have been extremely helpful and made the whole uploading process exceptionally smooth. The client nature of arranging appointments means that you save time not having to arrange session (eg Zoom) and a secure link means that counselling not been compromised. The email notification for pending client has ensured that I have not missed any potential clients and the email reminder of appointments on the day is immensely helpful.

Homer Zeitz PSYCHOLOGIST

Review date: 02.05.20

Cyber Clinic provides me a great working environment where I get to connect with a dedicated, compassionate and supportive team who work collaboratively to help to connect or reconnect with clients. The clinicians can determine their own work hours, this flexibility of work schedule brings balance between my work and other commitments.

Pree Arora PSYCHOLOGIST
mental health online app
Contact us

Still have questions about Cyber Clinic?

Get in touch with our team to help with any questions you may have about online mental health and therapy.