WHY US

Get to know what makes Cyber Clinic tick

Born from a need to connect Australians with effective and convenient mental healthcare, and spurred on by the amazing results online mental health care brings, find out more about the minds that bring Cyber Clinic to life.

What
Cyber Clinic is changing the way you access mental healthcare by matching clients and their mental health professionals based on needs and expertise rather than location.
Why
Easier access to mental healthcare means that more people can take control of their wellbeing, and better connections between clients and practitioners fosters efficient and effective treatment.
How
By merging professional healthcare and innovative technology, we empower our clients and practitioners to form better relationships. Our algorithm powered by AI technology matches users to best-fit practitioners in under 10 minutes.
ABOUT US

Meet Dr. Qusai Hussain

The founder and source of passion behind Cyber Clinic, see the journey that brought Dr. Hussain to the forefront of mental healthcare.

Founder
CEO
Therapist
Social media:
26-Jun-2019

rural australians are dying – how regional businesses can help fill the mental health gap

Ten per cent of Australians live in regional and remote areas – that’s 2.6 million people who can’t easily access the mental health services they desperately need. How can rural businesses help? I recently asked a friend from Brisbane if she would pack up her family and move to a rural town in Australia if she knew that cancer rates were twice as high than those in the city? She looked aghast and said no, of course she wouldn’t.  I then asked, “what if your son had a chronic condition and you knew that 75% of the specialists he would need were based in major cities, would you move to a rural town then?” Her answer, as expected, was another emphatic no.  And yet, this devastating reality is what we ask of regional and rural Australians suffering from mental health issues. Between 2010 and 2017, the rate of suicide in remote areas was almost double that of major cities, and in 2015 VicHealth reported that 88% of psychiatrists, 75% of mental health nurses and 75% of registered psychologists were employed in major cities, leaving the remaining workforce to serve all other rural and regional areas. Is this truly the best we can do? SPECIALISED ACCESS Last week the results of a review of the Australian Government’s Better Access mental health scheme were released, and the results showed that the scheme is inequitable in its current format, especially for those in rural and regional areas. In fact, a 2015 study found the delivery of Better Access services was typically greater in more advantaged urban areas. In order to combat this inequity, the Australian Psychological Society (ASP) is recommending to the government that a new certification for regional and rural psychologists be created as a recognition of the unique skills required to work in remote areas. By creating a regional psychology speciality there is hope that access and delivery of rural mental health services will receive more focus and funding from the government in years to come. But, until such provisions are up and running, where can people turn for help today? OFFERING OPTIONS With limited access to qualified and specialised psychologists within a reasonable distance from their home or workplace, many rural Australians are struggling on a day-to-day basis. This impacts their productivity, increases their likelihood of absenteeism from work and creates problems in their personal lives. In small and remote communities, one person’s struggle soon affects everyone.  Often people who live in small rural communities are reluctant to seek treatment because of a perceived lack of anonymity and confidentiality - walking into a psychologist’s office in a large city is nerve-wracking enough, but knowing that your entire community is witnessing you take that step can be downright terrifying.  Plus, in urban centres you have the option of finding a mental health professional that is right for you - there are numerous choices available - but in regional areas you likely have only one option, and if that person isn’t a good fit there may be no realistic alternative available.  Until the government manages to provide modern and forward-thinking regional mental health services, rural businesses can help fill the chasm the government is unable to close. Businesses that offer digital and online mental health services to employees allow them to access the immediate help they need, on their terms, and in complete anonymity. The range of mental health professionals available on platforms such as Cyber Clinic means people can find someone who understands their unique circumstances as someone living in a regional or remote community, and who has an approach that works for them.  The positive effects of providing online mental health support will not only be felt in the workplace, where an employee’s work satisfaction and morale will increase and hence business productivity, but in the wider community. Regional and rural Australians are known for being tight-knit and supporting those in their communities during tough times – offering access to online mental health services may be the most important support there is.
26-Jun-2019

will the royal commission into mental health save lives, or simply score political points?

The terms of reference have been finalised and the commissioners announced but will Victoria’s Royal Commission into Mental Health actually deliver on its promise to improve mental health outcomes? On the announcement of the Royal Commission into Victoria’s Mental Health System just before the state election last year, I was equally sceptical and hopeful. The first of its kind in Australia, the commission couldn’t be more needed, but I felt unease at mental health issues being used for political point-scoring.  One in five Victorians will experience mental health problems this year, and yet, currently the state government only funds enough mental health services to cater for one per cent of the population, not 20 per cent. In fact, it’s the lowest per capita spend on mental health services of any state in Australia.  But funding is only one indicator of how well mental health services are functioning to meet demand, and according to the 8,000 Victorians who made online submissions for the initial phase of the commission (eight times more than the number of people who made submissions to Victoria's family violence royal commission) the system is clearly broken. The demand for change is overwhelming.  By the government’s own admission, despite the number of people who experience mental health issues in the state, only about half receive treatment. Why, in one of the most developed countries in the world, are people not getting the level of access they need? We can, and must, do better, but will the royal commission listen?  A SYSTEM FOR THE FUTURE Our current mental health system is fragmented, difficult to navigate and, most alarming of all, dehumanising to people at the very moment in time they need the most human connection.   In our modern world, there is often outcry about the dehumanising nature of digital technologies, and yet, time and again, those same technologies have brought us closer together. We connect with loved ones on the other side of the world, or doctors’ who are hours away from home, at the click of the button. Human connection is not lost because of technology, it is lost due to bureaucracy.    We live in the 21st century, and yet our mental health system is severely outdated, without any understanding of how to meet the changing needs of our society. We need to invest in digitizing mental health delivery – actually funding service provision and access in a modern way – rather than simply raising awareness and funding education programs.  A strong digital infrastructure is the backbone of every part of contemporary society – mental health should be no different. Unless the royal commission looks for solutions grounded in the future, too soon any recommendations it gives will once again leave our mental health system in the past. WHAT HAPPENS NEXT? Now that the first phase of the commission is over, the terms of reference have been finalised (which can be found in full here). These include how to effectively prevent mental illness and suicide, how to help people navigate the system, how to help families and those with mental illness and how best to support people with mental illness and drug and alcohol issues. In coming months, the commission is expected to release information on how the inquiry will be conducted, including how the community can contribute to its work. The commission is scheduled to produce a preliminary report by 30 November this year, and a final report in October 2020.  I encourage everyone to work with the royal commission if they can and push for radical change – anything less will be a heavy indictment that politics comes before people.
OUR PEOPLE

Advisory board

Cyber Clinic is shaped by the experience and influence from our dynamic and skilled advisory board, get to know more about them.

Gianin Zogg
HealthTech Advisor

Gianin has 25 years of experience as founder, CEO, chair and board director in healthcare and insurance. He has established companies in Europe, the Middle East, Asia and Australia. He has worked in c-level positions in general and life insurance, and was the CEO of a health insurance company - from inception to IPO. Gianin has been a member of the advisory board and international representative for a global telehealth company, including being the chair in the Philippines. In Sydney, he was the inaugural CEO of the joint venture with Telstra. He is a Visiting Professor at University of Technology Sydney UTS, and acts as a director and advisor for Australian companies in primary care, occupational health, aged care, insurance and technology.

Jane Burns
Primary Healthcare Advisor

Jane is a health strategist, advising the government, university and social enterprise sector. She is Chair of Open Arms, STREAT and the Centre for Mental Health at Swinburne University. Jane has over twenty years’ experience as a C-Suite Executive with high profile organisations, beyondblue: the national depression initiative and reachout.com and was the founder and CEO of the Young and Well Cooperative Research Centre raising over $100M in capital. She is the Founder and Non-Executive Director of InnoWell and APPLI. She was a Harkness Fellow in Health Care Policy, a VicHealth Fellow in Health Promotion and an NHMRC Fellow in Suicide Prevention. Jane recently won the category of Social Enterprise for 2015’s Australian Financial Review and Westpac Group 100 Women of Influence, and was a Victorian Finalist in the 2017 Telstra Business Women’s Awards.

Jennifer Solitario
Health Partnerships Advisor

Jennifer has over 20 years of experience in the health insurance industry. As the Executive General Manager of Health and Wellness at HBF Health... she oversaw benefits management, pharmacy, community and corporate wellness business units. She oversaw the growth in the pharmacy business, developed Medibio’s Community Wellness strategy, and introduced a Corporate Wellness Index enabling organisations to gauge overall workplace health.

Claude Solitario
Health Commmercialisation Advisor

Claude brings 30 years of experience having served as a financial executive for many public and private companies, including the development of emerging technology with a deep understanding of licensing and commercialisation of intellectual property. He is a founding shareholder and Non Executive Director of Medibio Ltd, who has pioneered the use of objective bio-metrics to assist in the screening, diagnosing, monitoring and management of depression and other mental health conditions.

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LOCATION

Local help understanding local needs

Cyber Clinic is widening your local community to be anywhere in Australia. Our app helps you to connect with the right mental health professional for you, no matter where they are in Australia.

All the practitioners are based in Australia
Understanding your local and cultural circumstance is key to forming a stronger relationship with your therapist, helping to nurture more effective care.
We understand Aussie healthcare system
Getting the most out of your mental healthcare starts with knowing how it works. Our board and practitioners have significant experience with the Australian healthcare system and know how to get it to work for you.
There for you whenever and wherever you need
Cyber Clinic brings you 24/7 access to practitioners and support staff, accessed right from the palm of your hand.
LEADERSHIP

Get to know our core team

Cyber Clinic as a whole is as strong as the sum of its parts - meet the team that pulls it all together.

Shruti Vora

Client Services Manager

Shruti manages the intake process and ensures that all patients and clients are looked after. Her key expertise is in Cyber Clinic App operations. Shruti assists our clients throughout their treatment journey and helps to set up profiles, book appointments and assists with any issues when operating the Cyber Clinic App.

Ravijeet Dang

Chief Technology Officer

Ravijeet manages the Cyber Clinic development team and has extensive experience in the IT industry, working with large companies including DHL, FIFA and Fuji Xerox. He consults extensively to provide high-quality technology solutions to businesses in Australia and overseas and has knowledge of system architecture managing both local and remote technical teams.

Louise Edwards

Practitioner Success Manager

Louise is the lead point of contact for all practitioners and coordinator of the extensive Cyber Clinic Practitioner Network. She guides and supports practitioners with the onboarding process and with any technical training support they may require when joining the Cyber Clinic Platform. Louise has many years of experience in the Mental Health Support field bringing along with her a warm and friendly vibe to Cyber Clinic.

Tanima Virmani

Marketing and Communications Manager

Tanima leads the development and implementation of the brand and digital strategy for Cyber Clinic. She is experienced in developing partnership strategies and increasing customer growth through various digital channels. Her versatile skills ranging from strategy to graphic design make her an indispensable asset as the head of the marketing and communications team.

Positive change starts here!

Take your first step to a healthier you, download the Cyber Clinic app and be connected with flexible online counsellors, psychologists and therapists that have been picked for you. Take charge of your mental health and wellbeing today.

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Partners

See how Cyber Clinic benefits your practice

Mental Health Practitioner

Do away with unnecessary admin, reduce overhead costs, grow your client base and improve therapeutic outcomes - all from the comfort of your own home!

General Practitioner

Connect your patients with a service that works for them. Create health care plans and referrals to a platform that takes the guesswork out of sourcing high-quality mental health services online.

Government

Utilise health care that provides real data and ongoing feedback on government-funded mental health programs.

Corporate

Help your employees be the best versions of themself, use Cyber Clinic to provide online psychiatric help and improve their wellbeing through affordable and data-driven mental health online care.